Frequently Asked Questions

Experience healthcare as it should be at our exclusive concierge practice

What is Concierge Direct Primary Care?

Concierge Direct Primary Care (DPC) is a healthcare model where primary care doctors provide care through a simple membership, bypassing the traditional fee-for-service system. This reduces wait times and offers more personalized care, both in-person and online, without copays or office visit charges. We don’t bill insurance for visits and instead offer a transparent monthly fee. Patients can still use insurance for labs, imaging, and referrals while we focus on delivering accessible, comprehensive care directly. 

Is this the same thing as health insurance?

No, our membership is not the same as health insurance. While our model provides comprehensive primary care services, it does not replace health insurance. Our membership covers your routine healthcare needs, such as check-ups and preventive care, without copays or billing insurance. We recommend having health insurance to cover more expensive medical needs, like emergencies, hospitalizations, or specialized treatments. In essence, our membership complements health insurance by focusing on accessible primary care.

Why the monthly membership fee?

The monthly membership fee allows us to provide a unique healthcare experience that prioritizes your needs. By charging a flat fee, we can offer a range of services without the complications of insurance billing or copays. This model ensures that you have access to timely appointments, longer visits, and direct communication with your healthcare provider, all while keeping pricing transparent. The membership fee also supports our ability to negotiate exclusive pricing for labs and other services, helping you save on healthcare costs. Ultimately, the fee enables us to focus on delivering high-quality, personalized care that is both accessible and affordable.

Is there some sort of long-term commitment when I sign up?

Not at all! We love building lasting relationships with our patients, which is one of the reasons we enjoy Internal Medicine so much. However, the most important aspect of care is finding a good fit with your doctor. If you ever feel that we’re not the right match for you, just let us know. There are no tricky long-term commitments— you can unsubscribe from your membership at any time. We do require a 30-day notice for billing.

I don't go to the doctor that often. Why would I need a membership?

Even if you don’t visit the doctor frequently, our membership still provides significant benefits. It grants you access to personalized care whenever you need it, ensuring you have a healthcare partner ready to support your health aspirations. You’ll enjoy preventive services, routine check-ups, and quick access to your doctor—all without the hassle of copays or insurance complications. Plus, our membership offers virtual visits and easy communication, allowing you to address health concerns promptly and without the stress of traditional appointments. Think of it as having a dedicated healthcare resource to promote your overall wellness, even when you’re feeling healthy.

I’m ready to get started. How do I make an appointment?

Great! We’re currently accepting new members. To get started, simply click the button below to Book Online.